Returns and Cancellations

If I've made a mistake like using the wrong colours or something is damaged in shipping, please let me know immediately and send it back in its original and unused condition within 7 days. I will replace the item as fast as possible!

We do not accept returns if customer provides wrong measurements. 

Cancellation of an order

We will charge a cancellation fee of CAD 2$ per cancelled order due to transaction fees. 


The Crazy Dog House is not responsible for any injury or loss caused directly or indirectly by the use or misuse of our products.

We also do not guarantee, our EM™collars will keep your dog tick free.


The EM™ collar is an addition to your regular collar. Do not attach a leash to it!